Shipping Policy

Shipping Coverage

Halo Buds currently ships products across India through trusted courier partners. Delivery availability depends on your PIN code and courier service coverage.

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Shipping Charges

Shipping charges are calculated automatically during checkout based on the delivery location, order weight, courier partner availability and any ongoing promotional offers.

• Shipping charges vary from state to state across India.
• The applicable shipping charge will be calculated automatically based on your delivery address.
• The final shipping amount will be displayed before payment confirmation during checkout.
• Any free shipping offers, if applicable, will be shown automatically at checkout.

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Cash on Delivery (COD) is available only for selected serviceable PIN codes across India.

• COD availability depends on your delivery location.
• An additional COD handling fee may be applicable.
• The applicable COD charge will be displayed during checkout before order confirmation.
• Halo Buds reserves the right to disable COD for certain locations or high-value orders.

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Estimated Delivery Time

Region	Estimated Delivery
Tamil Nadu	2 – 4 Business Days
South India	3 – 6 Business Days
Rest of India	5 – 8 Business Days
Remote Locations	7 – 10 Business Days

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays or unforeseen circumstances.

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Order Processing

• Orders are processed within 1–2 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Customers will receive order confirmation via Email or SMS (if applicable).

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Order Tracking

Once your order has been shipped, you will receive a tracking ID and courier details. You can use the tracking number to monitor your shipment status.

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Delivery Attempts

Courier partners generally make multiple delivery attempts. If delivery is unsuccessful due to an incorrect address or customer unavailability, the package may be returned to Halo Buds.

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Incorrect Address

Customers are responsible for providing accurate delivery information. Halo Buds will not be responsible for delays or failed deliveries caused by incorrect addresses.

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Damaged Package

If your package appears damaged during delivery:

• Take photos before opening.
• Record an unboxing video.
• Contact our customer support within 48 hours.

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Delayed Delivery

While we strive to deliver every order on time, delays may occur due to weather conditions, strikes, natural disasters, public holidays or courier issues.

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Lost Shipments

If your shipment is confirmed lost by the courier partner, Halo Buds will investigate the issue and arrange a replacement or refund as applicable.

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International Shipping

At present, Halo Buds ships only within India. International shipping services may be introduced in the future.

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Need Help?

If you have any questions regarding shipping, delivery timelines or tracking, please contact our customer support team.